If you can't find an answer to your question in our knowledge base and you require further assistance, please review the information below and use our contact form to submit your inquiry. Our customer support team will get back to you within 24 hours.
Please provide as much relevant information as possible in your message. If your message includes at least two (preferably more) of the following data points we should be able locate your account and resolve your issue immediately:
- HDpiano Account Email
- First & Last Name of HDpiano Account Holder
- If PayPal: PayPal Transaction, Profile ID, or PayPal email
- If Credit Card: Last 4 Digits & Expiration Date
- Date of Charge
- Subscription Number
If you don't remember or cannot find your HDpiano account email, it might've been mistyped upon sign up. Please include your first and last name and as much other information as you can to help us locate your account.
Thank you for contacting HDpiano.