Why haven't I received my refund?

After an HDpiano support specialist has approved your refund request, it may take an additional 5-10 days to process. Please be patient when awaiting your refund. PayPal and Stripe both send automated emails when a refund is processed. Did you receive this? Then the best thing to do is wait. If not, feel free to follow up after 5-10 days.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.